Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and in every instance when personally identifiable information may be requested.

The Information We Collect

We will collect or obtain your personal data when it is necessary or based on legitimate grounds of legal obligation. Your personal data may be collected or obtained directly or indirectly through this website. On some pages, you can make requests and register to receive materials. The types of personal information collected on those pages shall include, but is not limited to:

Name
Address
Email address
Phone number

There is also a possibility that we may collect your personal data which are classified by law as sensitive personal data, such as racial or ethnic origins, religion or philosophical beliefs, health information, political opinion, and etc. In such circumstances, we ensure that we have no intention to collect such personal data and shall not use it unless receiving your explicit consent or where it is permitted by applicable laws.

If you provide us with any personal data of another person or third parties (for instance, your family member, a potential employee/referral, information of your company), you are responsible for ensuring that such person is made aware of the information contained in this Privacy Policy and that the person has given you his/her consent for providing such information to us.

Your information provided to us shall be deemed voluntary except for the certain information required by law. Please note that if you do not provide certain information, we may not be able to accomplish some or all of the purposes outlined in this Privacy Policy, and you may not be able to use certain tools and systems which require the use of such personal data.

Collection of Personal Data of the Minor, Quasi-incompetent and Incompetent Individuals

We do not intentionally target minor, quasi-incompetent, and incompetent individuals as defined by the relevant laws. Consequently, we do not intentionally collect or maintain data about any minor, quasi-incompetent, and incompetent individuals in almost all cases. We only collect the information of such persons where a person exercising parental power, curator, or custodian, respectively, has given their consent, or where we can rely on other legitimate grounds as permitted by law. In the event we learn that we have unintentionally collected personal data from the minor, quasi-incompetent, or incompetent persons without the consent of a person exercising parental power, curator, or custodian when it is required by law, we will delete it in a timely manner unless we can rely on other legal bases for the collection, use, or disclosure of such data.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that request for information. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.

We use non-identifying and aggregate information to better design our website, but we would not disclose anything that could be used to identify those individuals.

If you decide to cancel your website subscription with us, we’ll maintain a copy of your website on an archive server for 1 year. All website files associated with the canceled website will be permanently deleted after that 1‑year period has ended.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without your explicit consent. We also provide you an opportunity to opt-out or otherwise prohibit such unrelated uses. Under certain circumstances, your objection to giving us consent to process or use the data may result in us not being able to perform our duties, or provide part of services.

Disclosure of Your Information

We do not share, disclose or transfer your Personal Data for purposes other than those outlined in this Privacy Policy without your consent, unless it is the Personal Data which is collected or disclosed without requirement of consent under the applicable law. However, to facilitate your use or access to the Website and/or support our business and/or for other purposes outlined in this Privacy Policy, we disclose your Personal Data to third parties which may be located inside or outside the United States, including:

our subsidiaries and affiliates; and third parties we use to support our business. We ensure that the said third parties are bound by contractual obligations to keep your Personal Data confidential and secure from unauthorized access, collection, use, disclosure, processing or similar risks and use it only for the purposes for which we disclose it to them only for as long as your Personal Data is necessary to achieve the above-mentioned purposes. These entities provide IT and infrastructure support services, advertisement, marketing, and payment services. Your acceptance and use of the third party service providers shall be subject to terms and conditions as may be agreed between you and the said third party service providers. Upon your acceptance of the said service offering, the collection, use, disclosure, storage, transfer and processing of your data shall be subject to the applicable privacy policy of the same, which shall be the data controller of such data. You agree that any queries or complaints relating to your acceptance or use of the said services shall be directed to the party named in the applicable privacy policy.

In case your personal data has to be transferred to our affiliates or third parties overseas, we provide adequate and necessary protection measures to ensure that your personal data is securely shared or transferred.

In addition, we may disclose or transfer your Personal Data as required by laws and regulations. In that case, your Personal Data may be disclosed to a government authority, state enterprise, regulator, or other relevant agencies by virtue of laws, such as requests for investigation, requests for the purposes of litigation or prosecution, or requests made by the private sector or in the legal proceedings.

Our Retention Period

We will only keep your personal data as long as it is necessary to fulfill the purposes as described in the previous section. However, we may retain your personal data for a period of time that is appropriate and necessary as specified by the PDPA.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How To Access, Correct, or Delete Your Information

You can contact us to inquire about or request for access or a copy of your personally identifiable information that we collect online and maintain. We use this procedure to better safeguard your information. You can also request the disclosure of the source of your personal data which was collected by us without your consent.

You can request to restrict our use of your personal data or to object to the collection, use, and disclosure of such information by emailing support@spadedg.com

You can update, complete, or correct factual errors in your personally identifiable information by sending us a request that credibly shows error(s).

You can inquire about deleting the information that Pronto Marketing has about you by contacting us.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Please note that exercising of the rights mentioned above is subject to the conditions and exceptions by applicable laws. In certain circumstances, your request may be refused where limitations apply.

If you have any questions, please contact us at: support@spadedg.com.

Cookies

As you browse prontomarketing.com, advertising cookies will be placed on your computer, mobile phone, or tablet so that we can understand what you are interested in. Cookies generated through the use of this website shall not personally identify you, but to improve the website to provide you with better experience and services. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with prontomarketing.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt-out of AdRoll and their partners’ targeted advertising.

General Data Protection Regulation (GDPR)

Spade Design handles Personal Data as a data controller as defined in the General Data Protection Regulation (GDPR) approved on April 27th, 2016, and enacted on May 25th, 2018. This data is stored exclusively in secure hosting facilities in accordance with the requirements set forth by GDPR and other privacy laws.

If you are visiting the website from outside of the United States, please be aware that you are sending personal information to the United States. Depending on the type of information and how it is stored by us, that information may be transferred within the United States or to other countries outside of your country of residence. While these countries, including the United States, may not have data protection laws as protective as those in your country of residence, our collection, storage, and use of your personal information will at all times be governed by this Privacy Policy.

For personal information we receive from the EEA, Spade Design has certified its compliance with GDPR regarding the collection, use, and storage of personal information from the European Union countries.

If you would like a copy of your data or would like your data erased, please contact us here, and we will promptly assist you. We aim to remove or provide your data within 30 working days.

Changes to this Privacy Policy
We may amend or update this Privacy Policy regularly to be in accordance with our activities and applicable laws and regulations. On some occasions, we may provide an additional privacy notice to inform you of our specific data processing activities. In the event that the Privacy Policy is changed, we shall inform you of the updated privacy policy at our website.

Contact Details

If you have any questions or would like more details about our privacy policy, please contact us through the following channels:

Website contact form: https://www.spadedesignlab.com/contact-us/
Email: support@spadedg.com